Your rights
Who treats you, who holds your records, and what you can demand from either of us.
You have the right to know who is who
- Who treats you: an independent licensed clinician, working through Tab's clinical partner practice. You are told their name and license state.
- Who holds your medical record: that treating practice, not Tab. They are the HIPAA covered entity for your clinical information.
- Who fills your prescription: a licensed participating pharmacy.
- Who runs the technology and the membership: HeydayMD LLC, operating Tab.
Tab does not direct, override or interfere with clinical decisions made by licensed clinicians. If a clinician says no, we do not overrule them.
You have the right to your information
- Get a copy of your medical record, in most cases within 30 days.
- Ask for a correction if something in it is wrong.
- Ask who your information has been disclosed to.
- Ask us to restrict certain uses or communications.
- Receive the Notice of Privacy Practices that applies to your care.
A family plan does not mean shared medical records
This matters, so we will be blunt about it. Paying for a family membership does not give you access to another adult's health information. A spouse cannot read a spouse's chart. The account holder sees billing and membership status for the household — not visits, diagnoses, messages or prescriptions belonging to another adult. Access to a minor's information follows the law of your state, which in some cases protects an adolescent's records from a parent.
Marketing is kept separate from your care
What you tell a clinician is used for your treatment, not to target you with advertising. We do not use clinical information to build marketing audiences, and we do not sell it. HeydayMD LLC also operates Heyday, a men's health service; being a Tab member does not hand your clinical information to that service, and any decision to use it is yours and starts with a new intake.
You have the right to complain
- About privacy: contact the treating practice's privacy officer, named in the Notice of Privacy Practices, or write to hello@tabprimary.com and we will route it. You may also complain to the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate.
- About your care: contact the treating practice, or your state medical board.
- About the membership, billing or this website: hello@tabprimary.com.
You have the right to leave
Cancel your membership at any time — see Terms. Cancelling does not delete your medical record, which the treating practice must retain by law, and you can still request a copy of it afterwards.
Last updated 19 August 2026. Tab is pre-launch; these terms apply to this website and to memberships from the date enrollment opens. We will post the date of any change here.